Product Designer with 5+ years of experience owning end-to-end design across AI-powered platforms, B2B SaaS products, and enterprise tools. Proven track record of establishing scalable design systems, translating complex product vision into high-fidelity prototypes, and partnering cross-functionally with engineering, product, and executive stakeholders to ship features from concept to launch. Passionate about leveraging AI tools to accelerate design workflows and delivering consistent, intuitive user experiences.

Design Principles

Deliberate

Intention is the starting point. Every choice earns its place and serves a clear purpose.

Dynamic

Energy in motion. Interactions guide attention, create momentum, and make the experience feel alive.

Dimensional

Depth as the result. Layering context and complexity creates products that feel rich yet intuitive.


Experience

Product Designer Nov 2022 – Present
integrate.ai · Waterloo, ON · Remote

integrate.ai provides a federated data science platform that lets insurance carriers evaluate external data and models without moving or exposing raw data.

  • Solo designer owning end-to-end product design across all core experiences for an AI/ML platform, directly increasing customer traction through thoughtful UX solutions
  • Designed and shipped AI-driven features by translating product vision into interactive prototypes and demos that communicated value to investors and enterprise customers
  • Established and maintained a scalable design system in Figma, ensuring visual consistency and accelerating development velocity across the product
  • Built go-to-market assets that clearly articulated product positioning, driving prospect conversations and supporting sales enablement
  • Partnered directly with executives, PMs, and engineers to prioritize features, negotiate trade-offs, and ship core product experiences from concept to launch
Designer (Freelance) Apr 2026 – Present
Mash · Remote

Mash builds AI knowledge agents for B2B revenue teams, turning fragmented context across tools and conversations into real-time trusted answers.

  • Designing high-impact go-to-market assets including landing pages, pitch materials, and marketing collateral that communicate product value and drive conversion
  • Applying strong visual design craft to elevate brand presence across GTM surfaces, ensuring polished and cohesive visual storytelling
  • Collaborating closely with the product team to align design direction with positioning strategy and business objectives
Product Designer Aug 2021 – Nov 2022
Red Thread Innovations · Toronto, ON · Remote

Red Thread Innovations is a digital innovation studio that helps organizations design, build, and optimize digital products that delight customers and drive business growth.

  • Owned product design for an innovation-focused platform, delivering UI/UX solutions across web and mobile experiences
  • Conducted user research and discovery to inform design decisions, iterating on concepts through prototyping and usability testing
  • Collaborated cross-functionally with engineering and product teams to define requirements, ensure feasibility, and deliver polished features
Jr. Product Designer Feb 2021 – Aug 2021
Lyncwork · Toronto, ON · Remote

Lyncwork offers an employee experience and engagement platform focused on onboarding, real-time engagement insights, and simplified digital workflows.

  • Solo designer responsible for end-to-end product design, establishing the foundational design system that scaled across the entire product suite
  • Partnered with executives, PMs, and engineers to ship core features from concept to launch, contributing to product roadmap and prioritization
Technician / Specialist Aug 2017 – Feb 2021
Apple · Waterloo, ON · On-site

Apple Retail delivers in-store shopping, Genius support, and Today at Apple sessions to help customers learn, set up, and get support for Apple products.

  • Diagnosed and resolved complex hardware and software issues, developing strong problem-solving skills and deep empathy for end-user pain points
  • Delivered exceptional customer experiences through clear communication, building trust and understanding of user needs that informed later transition into product design

Skills

Design

Figma, Design Systems, UI/UX, Prototyping, Wireframing, Visual Design, Interaction Design

Product

Product Strategy, Roadmap Prioritization, Customer Discovery, User Research, Usability Testing, GTM Design

Collaboration

Cross-functional Leadership, Stakeholder Communication, Engineering Handoff, Agile/Scrum

AI & Tools

AI-accelerated Workflows, Rapid Prototyping with AI, Data-informed Design


Side Projects

Seeds of Encouragement sowsoe.com
  • Designed and built a tool that helps people quickly reframe their mindset when facing challenges or negative thinking patterns
  • Brought the vision to life from concept to launch, combining behavioral psychology principles with intuitive UX to make cognitive reframing accessible and immediate

Education

Graduate Certificate, User Experience Design 2019 – 2020
Humber College · Toronto, ON
Honours Bachelor of Arts (B.A.), Psychology 2011 – 2016
University of Waterloo · Waterloo, ON